Privacy and Data Protection Policy at codnailsystem.ch

At codnailsystem.ch, your trust is the key to our success and we respect your privacy. The data privacy policy clearly describes what data is processed by codnailsystem.ch , how and for what purpose.

What data are collected?

We only collect data that is useful for processing your order and for exchanges with you in our business relationship. 

In accordance with the regulations, we do not collect data that reveal racial or ethnic origin, political, religious, philosophical or trade union affiliation, genetic personal data, biometric personal data, personal health or personal data concerning the sexual life or sexual orientation of a natural person.

The data you enter on the site

Newsletter subscription

On our website, you can subscribe to the codnailsystem.ch newsletter by checking the "I subscribe" box when creating your account. By subscribing to you, you receive the newsletters you subscribed to.

You can unsubscribe at any time by using the unsubscribe link in the newsletters you receive or via our online unsubscription form available on our site.

Account creation

By creating an account, you provide the essential data that allows codnailsystem.ch to process your future orders on the site and communicate with you to follow up on this site. In addition to your email address, you must provide the following information:

•          Civility, name and name,
•          Postal address,
•          Telephone number,
•          Email
•          Date of birth (optional)
•          Login and password for your account
•          IP address used when creating the account or switching the command

If you are a professional, we ask you for additional information allowing us to adapt the billing of your order:

•          Social Reason and Name of Society

Contact of customer support

If you use the contact form to contact one of the various codnailsystem.ch services like customer service, you enter your name, email and phone number. You may be required to provide in your message other information to process your request as a command number.

Delivery addresses

When you place an order on the site, you can enter other shipping addresses than the one that was identified when creating your customer account. The entry may take place when the order passes to the delivery mode selection step or your customer account in your personal address book.

Payment of your order

When you choose an electronic payment method, you must enter information about your bank card for example. codnailsystem.ch never stores your credit card numbers. You can pay by Twint or by bank transfer.

Products of your order

When you add products to your shopping cart to buy them, we arrange the products of your order to your customer account to allow the processing of it.

Product Opinion Seizure

From your customer account, you can leave a comment on the products you previously ordered.

Search for a product on the site

When you use the site search engine, we record the search keywords to improve the results of our search engine and for statistical purposes.

The data collected automatically

When you connect to codnailsystem.ch, we record site usage data for the purposes of managing our site such as the operation of the product basket or connection to your customer account or audience measurement to measure the number of page views, the number of visitors, the geographic origin and the reference sites by which you found codnailsytem.ch

To collect this data, codnailsystem.ch uses your IP address, session identifiers and cookies. We also collect technical data such as our browser, your type of internal connection or your devices to improve the technical operation of the site.

How are your data used?

Your data is used in different cases of figure that we detail below.

Your product orders

codnailsystem.ch mainly uses your data for the processing of each order, including the following:

•          Know who to charge the order,
•          Know who to deliver the order and manage your address book,
•          Ensure that you have access to the monitoring of the order via the site or by email,
•          Transmit delivery information to parcel carriers.

Customer relationship at codnailsystem.ch

We use your data to communicate with you on your orders (order confirmation, parcel tracking), to process your claims, to collect your feedback on your shopping experience and products, as well as to send you emails to which you are subscribers like alerts about product availability.

If you subscribe to the website’s newsletter, you can be asked to receive targeted emails on your shopping habits or customized with your information.

Improved customer experience

codnailsystem.ch uses the data of your previous orders to allow you to find your favorite products quickly from your customer account and to offer you the best possible experience on its site (improve the storage of products and rays on the site).

Combating and preventing fraud

On a regular basis, codnailsystem.ch reserves the right to verify the data provided during your order and to adopt security measures to avoid fraudulent payments. codnailsystem.ch can then request proofs of identity and domicile that are used for the processing of the audit. Without response from you, codnailsystem.ch can be prompted to cancel your order.

Whose data are shared with?

Data sharing

The activity of codnailsystem.ch is to offer you the best products and deliver them to your home. codnailsystem.ch does not sell your data to other companies.

Your data is accessible to authorized persons within codnailsystem.ch, when access is necessary for the processing of our customer relations.

codnailsystem.ch uses service providers, acting as subcontractors, who may be recipients of personal data required for the realization of the services entrusted such as the management of payments on our site, the delivery of your orders, the collection of customer reviews, the sending of emails or the hosting of the site.

On judicial requisition, your personal data may be transmitted to the authorized administrative and judicial authorities.

With your consent, some advertising providers may collect anonymous personal data such as your IP address and file anonymized cookie on your computer or mobile phone.

Data hosting

Your personal data is hosted within the territory of the European Union. If data is transferred outside the European Union, codnailsystem.ch ensures that it works with service providers and in destinations that offer the same level of protection as those offered by the European Union.

Data retention period

The duration of data conversation is consistent with CNIL's recommendations as well as legal obligations.

At the end of the periods indicated below, the data may be anonymized or archived to meet statutory or tax limitation periods.

Your rights

In accordance with the personal data regulations, you have the following rights regarding your personal data.

•          Right to object to the processing of your personal data,
•          Right to access your personal data we process,
•          Right to rectify them,
•          Right to erase,
•          Right to portability of your data,
•          Right to limitation of treatment,
•          Right to define guidelines for the preservation, deletion and communication of your personal data after your death.

You can exercise your rights:

•          By email at contact@codnailsystem.ch by attaching any document to justify your identity.
•          By mail accompanied by a copy of any identity document by contacting COD Nail System Suisse, Z.I La Palaz C9, 1530 Payerne

We respond to your requests within 1 month of receipt of your requests.

Regarding cookies, please consult your cookie policy below.

Data security

codnailsystem.ch works to protect your personal data through physical, electronic and administrative security measures. This includes means of access to codnailsystem.ch premises, data centres and increased vigilance on access to information to avoid any intrusion, alteration or disclosure of data.

We use the https protocol for browsing our site and encrypting data transmitted via the site.

The security of your personal data is also the case of all. We recommend that our customers use security software to protect their own terminals (computer, smartphone and tablet), to change passwords regularly with a robust password and to disconnect from their account after using creaongles-distribution.com, especially if you share your terminal with other users.

Cookie Policy codnailsystem.ch

When you visit and navigate our site www.codnailsystem.ch, cookies are deposited on your computer, mobile or tablet. We use cookies to identify you, manage your identification to your account and shopping cart and allow you to use our site in the best conditions. We also use cookies from third-party software such as our Google Analytics statistics tracking tool. We provide you with information on the page below to understand how cookies work and how to set your browser to manage your cookie acceptance.

What is a cookie?

Cookies are small files that contain data relating to your browsing on the site (e.g.: basket number, your customer account, identifying pages visited...). Cookies are used by browsers to facilitate your navigation on the site.

Cookies on codnailsystem.ch

Cookies codnailsystem.ch

These are cookies specific to the operation of our site and deposited on your browser. We use them to manage your authentication (customer account, shopping cart, order). They are necessary for the proper operation of our site. These cookies do not contain any personal information that is stored in your customer account.

Cookies of our partners

Our website has signed agreements with many partners who are involved in monitoring our statistics (Google Analytics) or in advertising operations for our account (advertising regulations, affiliate platforms). These partners may also be required to place cookies on your browser. These cookies are then used exclusively for the collection of non-nominative information about the benefits we entrust to them. For example, this information may be related to the pages visited or validate an order on our site. These cookies can then be used to personalize ads that are addressed to you on our website or partner sites.

In all cases, the data collected through these cookies are exclusively for the needs of our website and in accordance with the provisions of the law "Informatique et Libertés" of 6 January 1978 amended.

The different types of cookies used on our website

Cookies necessary for the operation of the site.

These are cookies that are used in the operation of the main features of our site (e.g. access to your customer account, identification of your shopping cart). Without these cookies, you will not be able to use our site normally and place an order via the internet. These cookies are exclusively used by our site and their data necessary for the proper operation of the site.

Analytical cookies

We use Google Analytics services to measure our audience and consultation statistics on our site. This service is based on the use of cookies.

Here is the list of partners we work with:

•          Google Analytics

Advertising cookies

We have signed agreements with different services and advertising companies that use cookies to manage the display of ads according to your interests These ads are posted on partner sites when browsing the Internet. These cookies are also used to measure the effectiveness of advertising campaigns implemented by our partners.

Denying these advertising cookies will not prevent you from using our site in good conditions. This will prevent our partner owners from taking your preferences into account on our site to send you targeted ads when you visit one of the sites in their network. This will also not reduce the number of ads on their network sites.

It is impossible for us to list these cookies in a comprehensive manner because they are cookies managed by third parties and their list evolves regularly, but here are the main partners we work with:

•          Google Adwords,
•          Criteo,
•          Facebook,
•          Microsoft Bing.

Accept or refuse cookies

You have the choice to accept or refuse cookies and can manage your preferences via your Internet browser. We warn you, however, that the refusal of cookies necessary for the proper functioning of our website may prevent you from finalizing an order on our website.

You can choose to accept or refuse cookies. Your browser may also be set to report cookies that are placed in your computer and ask you to accept them or not. It is then up to you to accept or refuse cookies on a case-by-case basis or to refuse them systematically once and for all.

How to manage these preferences varies according to the browsers used. Here is a presentation of the manual on the main browsers:

With Internet Explorer

In Internet Explorer, click Tools, then Internet Options.
Go to the General / Navigation History / Settings tab.
Click the Show Files button.
Sort all files in alphabetical order, and search for those starting with the "Cookie" prefix. Those we use oncreaongles-distribution.com are followed by the expression "codnailsystem.ch".
Select the cookie(s) that includes the name "codnailsystem.ch" and delete them if you do not wish to accept them.
Close the window that contains the list of files, then click OK to save your choice.

With the Firefox browser

In the "Tools" tab, select the "Options" menu"
Then choose "Private Life" and click "View Cookies"
Locate the files that contain the name "codnailsystem.ch" Select them and delete them.

With Safari browser

In your browser, choose the Edition ✱ Preferences menu.
Click Security.
Click Show Cookies.
Select the cookies that contain the name "codnailsystem.ch" and click Reset.
After removing cookies, click Finished.

With Google Chrome browser

Click the Tools menu icon.
Select Options.
Click the Advanced Options tab and access the "Confidentiality" section.
Click the Show Cookies button.
Locate the files that contain the name "codnailsystem.ch" Select them and delete them.
Click "Close" to return to your browser